Parcel Post and Signature – This option does NOT include insurance
Express Post and Signature – This option does NOT include insurance
Items posted only within Australia. No overseas postage available.
Your products are posted via Australia Post standard or express tracked delivery service within Australia which means they are trackable but uninsured. Therefore if your package goes missing we will endeavour to track these items, but on a very small number of occasions if Australia Post are not able to locate the article, The Pointy End will not be held liable.
Please note that if you request to have your package left without signature then it is your responsibility if it gets stolen or goes missing.
If you are not home when Australia Post try to deliver your package and you have not chosen Authority to Leave, it is your responsibility to collect your package from the Australia Post Depot. Australia Post only hold these packages for a limited number of days and then will return these to us. In this instance, return to sender postage costs will need to be covered by the customer and if you wish the package to be resent to you further postal charges will apply.